At Astrill Tech, customer satisfaction is our top priority. If you’re not completely happy with your purchase, we’re here to help.

Returns:

• Eligibility: Returns are accepted within 30 days of receipt for most products.
• Condition: Items must be in their original, unused condition with all packaging intact.
• Process: To initiate a return, please contact our customer service team for a return authorization and instructions.

Refunds:

• Processing Time: Refunds will be processed within 7-10 business days after we receive the returned item.
• Method: Refunds will be issued to the original payment method used for the purchase.
• Shipping Costs: Shipping costs are non-refundable, and customers are responsible for return shipping fees unless the return is due to a defect or error on our part.

Exchanges:

• Availability: Exchanges are subject to stock availability. Please contact us to arrange an exchange if preferred.

For any questions or assistance with returns, please reach out to our customer service team. We’re here to ensure a smooth and satisfactory return experience.